The color code can not be entered

Entering the color code is only possible if there is no Bluetooth connection to a smartphone or hand-held transmitter.

Please make sure that the Bluetooth functionality of the smartphone is deactivated and the remote control is out of reach to enter the color code.


  • Some smartphones do not disconnect the Bluetooth connection despite turning off the Bluetooth functionality. In this case, please turn off the smartphone completely.
  • If the color code was entered incorrectly several times in succession, the entry is blocked. Please wait a few minutes and then repeat the entry.

We are here

Questions about I LOCK IT?

We will call you back.

Use our call back service!

E-Mail Support

Write us an e-mail