App does not connect

If the Bluetooth connection to I LOCK IT is no longer possible, there are several reasons:

  • The Bluetooth functionality of the smartphone is deactivated. Please turn on Bluetooth and try the connection again.
  • The I LOCK IT App is no longer active. Please start the I LOCK IT App.
  • Another smartphone or key fob is currently connected to I LOCK IT. A simultaneous connection multiple devices is not possible. Please deactivate the Bluetooth functionality of the connected smartphone or remove the battery from the key fob.
  • The Bluetooth functionality of the smartphone is disturbed. Please restart the smartphone.
  • The connection between I LOCK IT and the smartphone no longer exists. Please follow chapter 4.4 in the user manual to reconnect the smartphone with I LOCK IT.

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