Frequently asked questions

I LOCK IT is currently available for ordering here.
If your smartphone runs out of battery you can always unlock I LOCK IT with your custom click code.
At your next stop I LOCK IT will acoustically let you know that the Bluetooth connection to your phone is missing. This way you can ride back and search for your phone.
I LOCK IT recognizes if a spoke is in the way of the locking bolt. In this case, you will get a notification to your smartphone as well as an acoustic warning. So you can react before you leave your bike.
The built-in battery will last at least six months. In case, the battery runs low the I LOCK IT app will notify you ahead of time. This way you can easily recharge it trough the micro-USB port.
The distance for locking and unlocking is depending on many different factors. For example, what kind of smartphone you are using. That’s why the I LOCK IT app lets you customize the distance to your personal preference.
Yes, you can. With our special key fob, you can use I LOCK IT completely independent of a smartphone.
No, it can not. We’ve included several sensors into I LOCK IT, which make sure it will never lock while you are riding your bike. The sensors work independent of each other, so even if one sensor fails normal function can still be guaranteed.
I LOCK IT uses the GPS of your smartphone to save the last position you left your bike at. This way you will always find your bike again. GPS tracking in case your bike gets stolen is not possible because it would require a mobile connection with extra fees and the battery would need constant recharging.
Compared to conventional bike locks I LOCK IT is very safe. It’s not only built out of strong and durable materials but also offers theft notifications and a built-in alarm system to scare thieves away and keep your bike safe.
If you are near your bike I LOCK IT will unlock. Now if you keep walking I LOCK IT will lock again. With I LOCK IT your bike will always be locked, when you are not around.
I LOCK IT is the only fully automatic bike lock. This means you don’t have to do anything to lock and unlock your bike. No buttons to press and no handles to pull. I LOCK IT offers the perfect combination of security and comfort.
Drop us a line at and we will be happy to answer your questions.